Testimonials

“The management here is very responsive. Im into my second week living here and maintenance and management have already resolved any issues I’ve had. My washer/ dryer unit was not working and a week later it was fixed. Very pleased. Management here really cares.”

“Areli the manager has been very helpful for me and has been nice, professional, informative along the way! Quick and efficient responses from her and Roberto from maintenance as well! They’re a great team! Living in this complex is overall a good experience, thanks to them!”

“The property manager here is amazing! We just moved in and everything went so smoothly. We absolutely love this property!”

“I have been a resident here since before the property came under new management. The responsiveness and attention given to tenant needs has much improved. In just a short time, the complex has seen many exciting renovations – with more in the works. Our new property manager, Cori, really cares about residents here, and has worked tirelessly to make our community a welcoming place. I’m happy to call Rise in Downtown Mesa home!”

“This is my fourth year living here and I just renewed again. I love it. The property is well kept. The pools are a sparkling oasis. The staff is helpful and friendly. The maintenance guy is the better than anywhere I have lived. If you have a issue he will solve it and get it it right the first time and do it quickly. Literally one of the reasons this place is so great.”

“I had a maintenance issue in my apartment. Randy came in a timely manner, did the repair and everything works great. He was super friendly and I can’t wait to use that beautiful pool in the summer.”

“This community is undergoing renovation which is bringing in more professional neighbors and keeping our environment clean and safe, which is worth any increase in rent. I shopped around the area and found the prices to be in line with everywhere else. Management has been super friendly and helpful!”

“The ladies in the front office are the best this apartment complex has had. They handle business and help you in the best way possible and has a very professional and respectful attitude. The maintenance men; Rigo, Austin, and Dallas. Are very awesome. They bust butt everyday to help fill the work orders so we aren’t waiting forever for them to be done. They are very awesome with the kids running around and they help people out to the best of their abilities. All staff gets a very huge thumbs up, they are the best that we have had. Hope they stay longer this time. I would hate for them to leave.”

“Rigo & Austin are the best worker here always on time and always fixing things the right way they go above and beyond when they do work orders.”

“10 starts! The staff is great and takes of my problems quickly.”

“Daniel is awesome manger and super nice. Tito got all my work orders done fast and he is super nice I love living here.”

“I moved in about a month ago, I was not ready for change but due to poor management at my other apartment I was forced to look for another place and it was a blessing in disguise. The manager and her team are very helpful and straight forward. Her and her team made the transition very easy and level of professionalism is more than I expected. I was very happy to see that any question or concern was addressed in a prompt and professional matter. Thank you for making me feel at home, it is a great property to call my home.”

“We lived here since my wife, a student of ASU found this a convenient location. Moreover the complex offered swimming pool as well as a park area within. But our experience was enhanced due to the excellent community and we ended by making some good friends here. A multi-cultured environment, close to ASU and good for students as well as parents with kids. Moreover, having some bad experiences at other apartments, we found this to be homely primarily because we felt looked after. So kudos to the whole team!

But my review would not be complete without mentioning the maintenance guy Randy. He is just an exceptional worker, and someone well respected by all tenants, purely because of his hard work and always a helping hand. Hardly did I ever catch him taking a break. One can observe see him day in and out and on weekends too, working just to make sure everything from apartment maintenance, ACs, Heating units, door knobs, and anything and everything you can possibly wreck, he’ll just fix. I must mention that the 1.5 years we lived there, I would always catch him cleaning the pool early in the morning every single day – and they were sparkling clean, something my kids and the whole community enjoyed.

And then later even after work hours, he’d still be handling tough chores in the Arizona heat. The place was spot on, clean and managed just because of that one guy! Never was there any pending maintenance issue during our stay. A through gentleman and the management should really be proud of their star! Not taking away anything from the management, but Randy is the reason that I highly recommend the place and give Rise at the Retreat a 5 out of 5!”

“flo took great care of us and made us feel at home right away , she continually went out of her way to make sure we were set for move in! you guys are lucky to have her on staff.“

“Love this complex been here since spring of 2020 when they were Casa Anita ever since new management and new owners Rise48 at Estrella Park everything is amazing I love it. Rigo in maintenance is phenomenal!!!! He definitely takes care of everything quick and fast too. He is amazing thank you so much for everything you do!!!!“

“I just moved in a week ago with my son and the management and maintenance crew have been wonderful. They have been very quick to respond and fix any issues I have had and are very polite and friendly.”

“Wow where do I begin !!! The people who work in the leasing office here actually care !!! They’re so responsive and understanding Deb and Semaj are outstanding individuals 5 stars for Rise Desert West“

“Moved here April 15 best decision I ever made the management here is amazing, great communication Roshaunda very polite the place is amazing everything looks like the pictures on the website I highly recommend this place”

“I have resided at this property for 3 yrs and through the 3yrs I have seen 3 different companies takeover management. Rise Midtown has had the best results as a takeover management team. Flo and Chris with Rise Midtown management were always there for me under any circumstances. Unfortunately my elderly father grew ill and I was unable to renew my lease. I would have definitely renewed for a 4th year. I want to thank Rise Midtown for all that they have done. This is a great place to rent from!“

“RIGO is the best thing that has happened for this apartment complex, He efficiently handles any issue you can possibly have here!”

“Office ladies and maintenance men are always so friendly and so helpful!! I love living here“

“I love the place. The staff are great! Jessica is very accommodating. She helped and guided me of all the stuff I needed before moving in. I would definitely recommend friends to stay at Rise Desert West.”

“i literally JUST moved here but the office people have been really nice and i have been stressed out so the kindness is very appreciated”

“Would like to thank Nidia, Farah and the rest of the team for all the help they have given in taking over Waterfront Apartments. You guy’s are Amazing!!!! I see a bright future for this apartment complex due to New Management and Property Owners.”

“I moved in around 7 years ago. I have seen several different owners come and go. I do have to say I have seen more changes around here than I care to. This time though I am seeing some good results. The pool has been kept up like never before, repairs done with in a reasonable time, etc. The biggest thing is all the big trees that the pigeons used to hang in are gone and there is no more pigeon poo all over the sidewalks that used to get tracked into the apartments. I’m hoping to renew my lease a couple more years till I retire.”

“I have been living at Rise Desert West formerly known as Brookside Apartments since 2018. This place has came a long way with New Management. We had a huge tree that had pigeon poop all the time for years and they always said they couldn’t do anything about it. New management came in and within a couple of weeks the trees were gone. They have cleaned up this place tremendously. They are actively working on trying to make this place a great place to live. I am so appreciative for all the hard work they have put in. No place is perfect so the bad reviews yeah they may be there but I’m being 100% honest and real when I tell you this is a great place to live. You’ll thank me later”

“Jessica, manager of Rise on Thunderbird, and leasing agent, Florentino, are very professional and knowledgeable providing great customer service. The community renovations are very nice, and the community is conveniently located. They are truly a blessing!”

“Randy the maintenance guy he is so nice he fixed all the things I needed to be fixed he helped fix my stove and bathroom. He did a great job and I didn’t have to do anything.”

“I was worried when the new company took over for awhile. But the new manager and assistant manager are very courteous and care. They have taken care of many issues. I think there are going to be a lot of nice changes in the future. thank you for the hard work.”

“Deborah is so helpful she got back to me as soon as possible and very vocal about what’s going on!”

“I was very skeptical about having to rent an apartment after years of owning my own home. But the staff in the front office made us feel right at home ???? We are renting a remodeled unit and they are very spacious and beautiful. The maintenance staff also welcomed us and are very friendly. Living at Rise at Estrella has been a blessing and I am very happy that this is where I call home. Definitely recommend this complex to anybody looking for an apartment to rent.”

“The gals in the front are pleasant and professional. The maintenance techs are amazing. They keep me updated on the repairs and finish when they say they will. Thank you for making these apartments finally livable.”

“The girls in the front office Giselle and Sofia are super helpful and attentive to not only the tenants but the property itself. They always answer any questions I have and maintenance guys Austin and Rigo are always on top of the work order. Thank you Rise at Estrella Park“

“Thank you Regal and Austin! You’re are great maintenance too have here! You’re kind and respectful and I’ve been here 3 years and your care for the residents is Awesome! Keep up the great work!”

“Come in and take a tour. It was a very pleasant place. Its great staff.“

“We were hesitant to tour this property because of the low price point, but I met with Deb and had an amazing experience. We’ve been here for 3 months and so far so good. Deb is easy to talk to and gives honest information. We did talk to someone else on her day off and that person seemed withdrawn and not like she wanted to be there. I’m giving a 5 star rating only because of the customer service and experience we’ve had living here. I won’t deduct a star just because someone else had a bad day or doesn’t like their job.”

“I want to give a big thank you to Deb Vargas with all my troubles you are always very communicative and taking care of any needs necessary, It’s nice to see the professionalism in people it’s the greatest feeling ever ! Great customer service ☺️“

“I just got to say The employee here are very friendly and respectful. One in particular Deborah aka torta is very helpful and guides me on how to handle this and where I can pay that. She very out going and from my knowledge and what I witness a very hard worker I would really recommend to everyone and they grandma to move in or atleast check it out”

“I have lived here since June of 2022. I have never lived in a complex where I felt like I can finally say,” I’m going home ”when I leave work. I finally found the perfect home for me and my family. Neighbors tend to keep to themselves and are very very friendly. Deb, one of the office ladies, is by far one of the best people on this earth. She is always there to help with whatever you may need. 

Usually when I move into a new apartment I always put a reviewnUsually when I move into a new apartment I have always find something wrong Intend to ask myself why did I move here? But since I have moved to Desert West. I ask myself why haven’t I found this place sooner? Lol. Living here has been such a pleasure and it’s quiet and peaceful. So if you ever need to find a new apartment that you think might be right for you. I’m telling you Desert West is the place to be. The rent is reasonable ,Desert West you got 5 stars from me and my family thank you”

“I have lived here a little over a year and I am pleased to say that I actually enjoy living here. The property manager Roshaunda is very helpful especially when it comes to responding to our immediate needs for our apartment. The staff members are nice and acknowledges us when my family and I are walking through. We are close by restaurants and grocery stores which are super convenient for us. For my second apartment, It is most definitely giving 5 stars for me.”

“I definitely recommend moving to this complex! The office staff Sofia & Giselle are amazing, they go above and beyond to make sure you are taken care of. The property is always clean and everything is taken care of. Rise Estrella is a place you want to call home.“

“The maintenance man RIGO was so nice, helpful, respectful and very welcoming at RISE AT ESTRELLA PARK , this is by far better than the other companies we’ve previously dealt with. THANK YOU”

“So far the application process has been amazing. Deb has been super helpful and has communicated with me about everything effectively. Can’t wait to move into my new home!”

“Kandace, Sara, login are amazing. They helped get all our issues fixed, they added a gym and are fixing the pool area and installing gas grills. They take the time to listen to your problems and get the job done in a timely manner. They also installed a dog park. They did get stuck with issues that were created by the previous owners and are getting things done. Kudos to the management team 5 star.”

“I have lived here a year and a half and it has been nothing but an enjoyable experience. The interior is updated and neighbors are pretty quiet. Ive never experienced loud music or any situation that would be a disturbance to me and my children. The property managers name is Roshaunda and is always available and easy to talk to. If you’ve ever had a lease and the management is difficult to work with, it can be very frustrating waiting for your lease to expire so you can move. Roshaunda and her team make your stay comfortable and pleasant.”

“Just moved in a few days ago and I am very satisfied. Had a few hiccups upon moving in but it was all addressed within a few hours by the emergency maintenance. The unit I moved into was practically completely redone a few weeks prior to me getting settled in. Bani, the property manager was very responsive and made the leasing process very easy. Neighbors are very friendly and the location can’t be beat. I’m right next door to every kind of store, very convenient. The grounds are pretty awesome as well and maintained. Very unique retro/ modern. Good vibes all around!”

“The maintenance crew here is outstanding, service with a smile. They get the job done.”

“Wonderful mangers always helpfull nice and kind wonderful family place to live”